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Culture & Leadership Resources

Create Better Culture. Build Better Business.
Leadership

As a leader it is your job to support and hear those around you. But, how do you listen? Is it to win an argument, or...

professional development

Be clear and well understood is important both is writing and spoken communication. Here's why sometimes it's best to...

Business

Recognizing and discerning when a person is talking 'rot' can make all the difference when it comes to business. Learn...

Company Culture

When it comes to COVID-19 there are many unanswered questions when it comes to the workplace. So, MindSet decided to do...

Leadership

During these times, the phrase of keep hope alive means more than ever. From leaders of history to today's community,...

management

Managing remote employees can be tough even for more seasoned supervisors. Take a look at what areas you should be most...

Company Culture

Wondering how to work from home for the first time? See what it takes to be productive and efficient without going...

Leadership

See what needs to be done when it comes to providing leadership through scary times when it comes to yourself, family,...

sales

Sales best practices made simple. Follow these two pieces of strategy to sell more and grow your business. Our advice...

Leadership

Many companies seems to select leaders by dumb luck. But team leadership selection should be thoughtful and...

performance reviews

When a 2:1 positive to negative employee feedback ratio is maintained, it is quite remarkable how open individuals will...

professional development

When your goal is behavior change for professional development, consider how you can remove roadblocks before trying to...

customer service

What do a lost wallet and customer service have in common? Turns out, quite a lot. See how one circumstance can make...

Leadership

Just because the poor leaders in your organization may not want to hear true critisism or advice, doesn't mean you...

MindSet Video

Want to earn an extra $200,000? Then Blake and Brett have you covered in this keynote from the 2018 YP Summit by the...

Company Culture

The concept of the Chief Culture Officer is a new and exciting trend! However, you need to do a few things right to...

coaching

One of the reasons leaders don't make bold moves is parlayzation from fear, including by catastrophizing. Today we look...

Leadership

What is the cause of true leadership success? Today we'll examine why that ideal needs to go both ways to be truly...

Company Culture

Successful cultures embody all for one, one for all, but they didn't always start there. Today we examine how being...

Company Culture

Startups are often held up as leaders of company culture with examples of free beer. Truth is, beer doesn't cultivate...

Company Culture

The enjoyment of time is influenced by the quality of the humans we surround ourselves The same can be said for your...

Leadership

Consistent leadership is the key to the foundation of a successful culture, but how does your business ensure this...

MindSet Video

Mentorship is vital for helping any talented employee grow into a true star. Crucial to this effort is the structure of...

hr

We have long had a MindSet called The Prime Directive for HR Leadership, which is to attract, build, motivate, and...

MindSet Video

What's the best predictor of getting a great supervisor? Find out what Dr. Hoogeveen says and how you can implement it...

recruiting

Millennials have been the topic of near-breathless conversation and speculation and for business leaders, it is a...

Company Culture

Conflict is crucial for a company to excel - but can hurt a culture. In this video we examine how to have positive...

MindSet Video

All employees mess up from time to time; but when they do, great leaders don’t allow them to simply acknowledge...

MindSet Video

Building a positive culture is crucial for any company to succeed. This video has one tip any leader can use to start...

MindSet Video

If Dr. Hoogeveen were to come back as a CEO, his first hire would be a terrific HR Executive.  In this video he...

MindSet Video

Being competent is easy, but pushing through the OK plateau to is difficult. In this video Dr. Hoogeveen discusses the...

MindSet Video

Employee pride is incredibly powerful in a business but sometimes hard to measure. In this video Dr. Hoogeveen discuss...

MindSet Video

Leaders have times when employees are poor-performers. In this video we explain how leaders can tilt the scales in...

MindSet Video

Termination is one of the most serious things a company can do and should be done compassionately for the employee....

MindSet Video

Every business faces adversity, but great leaders use it to maximize their team's and their star's growth. How? Watch...

MindSet Video

Dr. H talks about how to keep your stars engaged with the help of career ladders when they're best fit is on the...

performance reviews

See what you can do to enhance performance reviews for yourself and your employees with the help of these three key...

MindSet Video

Finding talented employees is hard - so stop making your candidate pool small. We discuss how employees can help you...

MindSet Video

Criticising in private shouldn't be apart of your review process. Instead, you need to acknowledge poor performers....

MindSet Video

Building pride in a culture is immensely powerful. But how do you build pride? In this video Dr. Hoogeveen covers one...

MindSet Video

Sometimes great leaders are charismatic. But if you only see charisma, you are missing scores of terrific potential...

MindSet Video

Each employee is unique, so why treat them all the same? In this video Dr. Kim Hoogeveen takes a look at why great...

active listening

Active Listening tips are a critical skill a leader needs to succeed. However, senior leaders are generally worse at...

MindSet Video

Sometimes company culture is more complicated than it needs to be. Follow these 3 steps to see what you can do to...

active listening

Are you good at active listening? How you respond to the feelings of others may be the answer. Check out these active...

MindSet Video

MindSet presented at the YP Summit recently on Negotiation Tactics and what you can do to get the sale. Watch the video...

MindSet Video

Managers from the 1950s got certain things about leadership right, but they got this piece of management tips wrong....

Leadership

How well are your executive teams functioning? Check out these 5 characteristics you need to be aware of when it comes...

MindSet Video

How organizations choose their leaders says a lot about the true success they will achieve. Learn how to choose a good...

Leadership

The complexity of a leadership resource doesn't always mean that the information being given is worth anything. Learn...

MindSet Video

Great businesses are built by great talent. The problem? How do you find the very best talent out there? Take a look at...

MindSet Video

Want to know more about what is a MindSet and how you can apply it to your business practices? Watch this video to see...

Leadership

Great Leaders know that they aren't always right and in this blog we dig into why intellectual humility is crucial for...

Leadership

It's cold, and your employees suffer the most due to policies and lack of concern. However, this is a great opportunity...

management

When it comes to leading humans, corporate management can do stupid things. Today we'll look at why that happens and...

Leadership

MindSet founder Dr. Kim Hoogeveen visits Rome to talk leadership and company culture. But, he also learned a few...

customer service

Not every company is able to exceed exceptional customer service, but Chick-fil-A is one of them. See how they make it...

Leadership

Learn more about the simple path you can take to ensure employee success for your organization. Here is what you need...

Company Culture

When it comes to building up a healthy company culture, pay attention to how your employees respond. Here is what they...

Company Culture

Providing great staff with great staff is a necessity that is often overlooked. See why ensuring your staff is free of...

Leadership

See how the coaches of Husker Nation football utilize leadership practices and how you can implement them within your...

Company Culture

While many people like to scare themselves during Halloween for fun, many companies "enjoy" work-related employee...

Leadership

Our MindSet survey has been successful with multiple clients. Across these engagements we have seen some trends that...

Leadership

Your life will be enriched if you notice the remarkable things and people who are around you every day. Embrace...

Leadership

Many of us are obsessed with numbers, but when it comes to creating great leadership practices it takes more than just...

recruiting

What MindSets do you need when it comes to recruiting talent? Be assertive, be passionate, and create a great company...

customer service

Many companies that previously relied on detailed questionnaires to measure customer satisfaction are learning that it...

Leadership

MindSet encourages leaders to use their influence to help employee growth in such a manner as to foster greater success...

Leadership

Yyou need two things for your business: high standards & consistency. Here's how to ensure you implement this winning...

Remembering Dr. Roger Fransecky, a great friend and colleague.

Company Culture

Workplace culture is incredibly tone sensitive – a tone that is established by the behavior of leaders. See how the...

Leadership

In a relationship there are issues that no one wants to talk about. In a professional setting that isn't acceptable....

Leadership

I’m often asked for recommendations as to leadership reading books that I believe are worthwhile. Here are 5 classics...

active listening

Those of you familiar with MindSet training know that we put an emphasis on the skill of active listening. Take a look...

Leadership

It is human tendency to focus on the failures and poor performance we see. But this is why it's important to focus on...

Leadership

When looking to promote someone internally it's always easy to see those that promote themselves, but you would be...

Company Culture

A healthy company culture reduces turnover, litigation, and expenses; a dazzling culture increases loyalty, creativity,...

management

When you are faced with ending professional relationships, there are a limited number of approaches that can increase...

customer service

Good leaders have a MindSet that sees the achievement of customer trust as a powerful harbinger of business...

coaching

MindSet has had the opportunity to provide executive coaching services to a good number of outstanding leaders. Learn...

coaching

Every organization focuses on getting great talent. Dr. H explains why that isn't enough when it comes to exceptional...

Leadership

MindSet has had the opportunity to provide executive coaching to various outstanding leaders. Here's how we pair...

management

Good may be the enemy of perfect, but it is always the enemy of excellent. In this article we discuss why good enough...

Leadership

Leadership takes two important pieces - coaching and parenting. Read more about what each aspect of these leadership...