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Culture & Leadership Resources

Create Better Culture. Build Better Business.
    Leadership

    Go Fix It!

    Everyone makes mistakes, most acknowledge those mistakes, but few follow the MindSet of creating a plan to fix them....

    Company Culture

    Engaged Employee - Good Grief, Charlie Brown!

    Engaged employees is a tired terminology. While many understand its importance in the workplace, few are able to...

    Leadership

    Ode to the ‘Rag Kickers’

    We celebrate the heroes who step up to help us navigate rough waters. Yet could we be missing those who protect smooth...

    Leadership

    Converting Cosmos: The Pride Factor

    MindSet has often talked about the Cosmos vs. Locals conundrum. But, is this an inherited trait or something that can...

    Company Culture

    Employee Recruitment & Retention

    Recruitment and retention of talent is a huge challenge today for most companies. But, there is something you can do to...

    Leadership

    Cultural Eyesight

    Are you blind to the true impact you're having when it comes to leading your employees? Here's how to gauge your...

    Leadership

    Ask Around

    Want to know how your staff is performing? Oftentimes, as a leader, you aren't getting the full picture. Ask around and...

    Leadership

    The Virtue of Impatience

    Patience is a virtue, but so is impatience. In fact, it's a key aspect that helps leaders take action. See why and how...

    Company Culture

    Want the Full Employee Performance Picture?

    Are you getting the full employee engagement picture? Chances are you're not. The best thing to do is get feedback from...

    professional development

    What You Need to Know for Job Interview Success

    What can you do to ensure you have a successful job interview? MindSet lays out two key factors you should be...

    Leadership

    What Every New Manager Needs to Know

    Learn more about what new managers need to know while getting the inside scoop on our exclusive leadership propel...

    Business

    Check Your Premises

    Good decision making requires the maintenance of rational thought - especially in business. So, the question remains,...

    Leadership

    Productivity – Some MindSet Thoughts

    Is your personal productivity lacking? MindSet takes a dive into how you can improve productivity for yourself and...

    professional development

    Dear Seeking Wisdom

    See how one advice column can help you better understand what it means to treat your staff well and be more successful...

    Company Culture

    So You Have A Culture Code, Now What?

    Your company created a culture code. But, are you putting in the work to ensure it is being implemented? If not, what's...

    Leadership

    How Do You Listen?

    As a leader it is your job to support and hear those around you. But, how do you listen? Is it to win an argument, or...

    professional development

    Dr. Laura & The Pursuit of Clarity

    Be clear and well understood is important both is writing and spoken communication. Here's why sometimes it's best to...

    Business

    A Huge Deal: Crap Detection

    Recognizing and discerning when a person is talking 'rot' can make all the difference when it comes to business. Learn...

    Company Culture

    Survey Data Shows Higher Employee Morale During COVID-19

    When it comes to COVID-19 there are many unanswered questions when it comes to the workplace. So, MindSet decided to do...

    Leadership

    Keep Hope Alive

    During these times, the phrase of keep hope alive means more than ever. From leaders of history to today's community,...

    management

    How to Manage Remote Employees

    Managing remote employees can be tough even for more seasoned supervisors. Take a look at what areas you should be most...

    Company Culture

    How to Work From Home: 9 Tips for Employees

    Wondering how to work from home for the first time? See what it takes to be productive and efficient without going...

    Leadership

    Leading Through Scary Times

    See what needs to be done when it comes to providing leadership through scary times when it comes to yourself, family,...

    sales

    Sales Best Practices – Making it Simple

    Sales best practices made simple. Follow these two pieces of strategy to sell more and grow your business. Our advice...

    Leadership

    Achieve Team Leadership with A Common Vision

    Many companies seems to select leaders by dumb luck. But team leadership selection should be thoughtful and...

    performance reviews

    The Magic Employee Feedback Ratio

    When a 2:1 positive to negative employee feedback ratio is maintained, it is quite remarkable how open individuals will...

    professional development

    Professional Development: Changing Your Behavior

    When your goal is behavior change for professional development, consider how you can remove roadblocks before trying to...

    customer service

    Customer Service: Tale of the Lost Wallet

    What do a lost wallet and customer service have in common? Turns out, quite a lot. See how one circumstance can make...

    Leadership

    Why You Need to Have Less Accommodation for Poor Leaders

    Just because the poor leaders in your organization may not want to hear true critisism or advice, doesn't mean you...

    MindSet Video

    YP Summit Negotiation Tactics [Video]

    Want to earn an extra $200,000? Then Blake and Brett have you covered in this keynote from the 2018 YP Summit by the...

    Company Culture

    Chief Culture Officer: Lasting Impact or Passing Fad?

    Chief Culture Officers are a new and exciting trend! However, you need to do a few things right to ensure they can make...

    coaching

    How You Can Overcome Catastrophizing

    One of the reasons leaders don't make bold moves is parlayzation from fear, including by catastrophizing. Today we look...

    Leadership

    Followship: The Secret to Leadership Success

    What is the cause of true leadership success? Today we'll examine why that ideal needs to go both ways to be truly...

    Company Culture

    Converting Cosmos: Creating Prideful Employees

    Successful cultures embody all for one, one for all, but they didn't always start there. Today we examine how being...

    Company Culture

    Company Culture Insights that Really Matter

    Startups are often held up as leaders of company culture with examples of free beer. Truth is, beer doesn't cultivate...

    Company Culture

    Seeing Opportunity by Evaluating Culture Health

    The enjoyment of time is influenced by the quality of the humans we surround ourselves The same can be said for your...

    Leadership

    Consistent Leadership: The Foundation of A Successful Culture

    Consistent leadership is the key to the foundation of a successful culture, but how does your business ensure this...

    MindSet Video

    How to Build a Phenomenal Mentorship Program [Video]

    Mentorship is vital for helping any talented employee grow into a true star. Crucial to this effort is the structure of...

    hr

    What HR Leadership Should Look Like

    We have long had a MindSet called The Prime Directive for HR Leadership, which is to attract, build, motivate, and...

    MindSet Video

    Best Predictor of Getting A Great Supervisor [Video]

    What's the best predictor of getting a great supervisor? Find out what Dr. Hoogeveen says and how you can implement it...

    recruiting

    The (Not So) Secret to Attracting and Engaging Millennials

    Millennials have been the topic of near-breathless conversation and speculation and for business leaders, it is a...

    Company Culture

    Stupid Idea - Let's Have Lunch [Video]

    Conflict is crucial for a company to excel - but can hurt a culture. In this video we examine how to have positive...

    MindSet Video

    Don't Just Acknowledge Mistakes - Fix Them! [Video]

    All employees mess up from time to time; but when they do, great leaders don’t allow them to simply acknowledge...

    MindSet Video

    How to Build A Positive Culture [Video]

    Building a positive culture is crucial for any company to succeed. This video has one tip any leader can use to start...

    MindSet Video

    My Most Important Hire? A Terrific HR Leader [Video]

    If Dr. Hoogeveen were to come back as a CEO, his first hire would be a terrific HR Executive.  In this video he...

    MindSet Video

    Breakthrough the OK Plateau [Video]

    Being competent is easy, but pushing through the OK plateau to is difficult. In this video Dr. Hoogeveen discusses the...

    MindSet Video

    The Pride is in the Details [Video]

    Employee pride is incredibly powerful in a business but sometimes hard to measure. In this video Dr. Hoogeveen discuss...

    MindSet Video

    The Fight for the Silent Majority [Video]

    Leaders have times when employees are poor-performers. In this video we explain how leaders can tilt the scales in...

    MindSet Video

    Determination on Termination [Video]

    Termination is one of the most serious things a company can do and should be done compassionately for the employee....

    MindSet Video

    How Adversity can Help your Business [Video]

    Every business faces adversity, but great leaders use it to maximize their team's and their star's growth. How? Watch...

    MindSet Video

    Career Ladders: Keep Your Star Players in the Game [Video]

    Dr. H talks about how to keep your stars engaged with the help of career ladders when they're best fit is on the...

    performance reviews

    Performance Reviews: 3 Orientations to Know About

    See what you can do to enhance performance reviews for yourself and your employees with the help of these three key...

    MindSet Video

    Focus on Recruiting Not Interviewing [Video]

    Finding talented employees is hard - so stop making your candidate pool small. We discuss how employees can help you...

    MindSet Video

    Talk to Your Team About Poor Performers [Video]

    Criticising in private shouldn't be apart of your review process. Instead, you need to acknowledge poor performers....

    MindSet Video

    One Easy Way to Start Building Pride [Video]

    Building pride in a culture is immensely powerful. But how do you build pride? In this video Dr. Hoogeveen covers one...

    MindSet Video

    Why Humility Doesn't Disqualify Potential Leaders [Video]

    Sometimes great leaders are charismatic. But if you only see charisma, you are missing scores of terrific potential...

    MindSet Video

    Why Fairness Matters As A Leader [Video]

    Each employee is unique, so why treat them all the same? In this video Dr. Kim Hoogeveen takes a look at why great...

    active listening

    Active Listening Tips: The Power Paradox

    Active Listening tips are a critical skill a leader needs to succeed. However, senior leaders are generally worse at...

    MindSet Video

    3 Steps for A Great Company Culture [Video]

    Sometimes company culture is more complicated than it needs to be. Follow these 3 steps to see what you can do to...

    active listening

    Active Listening Tips: Empathy First

    Are you good at active listening? How you respond to the feelings of others may be the answer. Check out these active...

    MindSet Video

    MindSet in Action: Negotiation Tactics [Video]

    MindSet presented at the YP Summit recently on Negotiation Tactics and what you can do to get the sale. Watch the video...

    MindSet Video

    One Management Tip You Should NOT Follow [Video]

    Managers from the 1950s got certain things about leadership right, but they got this piece of management tips wrong....

    Leadership

    5 Characteristics of High-Performing Executive Teams

    How well are your executive teams functioning? Check out these 5 characteristics you need to be aware of when it comes...

    MindSet Video

    How to Choose A Good Leader [Video]

    How organizations choose their leaders says a lot about the true success they will achieve. Learn how to choose a good...

    Leadership

    Leadership Doesn't Have to be Complicated

    The complexity of a leadership resource doesn't always mean that the information being given is worth anything. Learn...

    MindSet Video

    The Best Way to Hire Talent [Video]

    Great businesses are built by great talent. The problem? How do you find the very best talent out there? Take a look at...

    MindSet Video

    What is A MindSet? [Video]

    Want to know more about what is a MindSet and how you can apply it to your business practices? Watch this video to see...

    Leadership

    Why Leaders Need Intellectual Humility

    Great Leaders know that they aren't always right and in this blog we dig into why intellectual humility is crucial for...

    Leadership

    Frequent Leadership Mistakes: A Chilling Tale

    It's cold, and your employees suffer the most due to policies and lack of concern. However, this is a great opportunity...

    management

    6 Causes of Corporate Management Stupidity

    When it comes to leading humans, corporate management can do stupid things. Today we'll look at why that happens and...

    Leadership

    Leadership Thoughts from Rome

    MindSet founder Dr. Kim Hoogeveen visits Rome to talk leadership and company culture. But, he also learned a few...

    customer service

    How Chick-fil-A Exceeds at Customer Service

    Not every company is able to exceed exceptional customer service, but Chick-fil-A is one of them. See how they make it...

    Leadership

    Employee Success – The Simple Path

    Learn more about the simple path you can take to ensure employee success for your organization. Here is what you need...

    Company Culture

    Healthy Company Culture: How You Can Help

    When it comes to building up a healthy company culture, pay attention to how your employees respond. Here is what they...

    Company Culture

    Bad Employees: Recognizing Zombies and Cowards

    Providing great staff with great staff is a necessity that is often overlooked. See why ensuring your staff is free of...

    Leadership

    How Husker Nation Utilizes Great Leadership

    See how the coaches of Husker Nation football utilize leadership practices and how you can implement them within your...

    Company Culture

    Easing Employee Anxiety and Fears in the Workplace

    While many people like to scare themselves during Halloween for fun, many companies "enjoy" work-related employee...

    Leadership

    MindSet Survey Trends to Be Aware of

    Our MindSet survey has been successful with multiple clients. Across these engagements we have seen some trends that...

    Leadership

    How Mindfulness Helps Your Business

    Your life will be enriched if you notice the remarkable things and people who are around you every day. Embrace...

    Leadership

    Understanding Better Leadership Practices

    Many of us are obsessed with numbers, but when it comes to creating great leadership practices it takes more than just...

    recruiting

    Get Serious When Recruiting Talent

    What MindSets do you need when it comes to recruiting talent? Be assertive, be passionate, and create a great company...

    customer service

    Getting to the Essence of Customer Satisfaction

    Many companies that previously relied on detailed questionnaires to measure customer satisfaction are learning that it...

    Leadership

    Employee Growth: Pushing Past Resistance

    MindSet encourages leaders to use their influence to help employee growth in such a manner as to foster greater success...

    Leadership

    Employee Performance: Creating A Winning Combination

    Yyou need two things for your business: high standards & consistency. Here's how to ensure you implement this winning...

    Remembering Dr. Roger Fransecky

    Remembering Dr. Roger Fransecky, a great friend and colleague.

    Company Culture

    Workplace Culture: Understanding the Business Launch

    Workplace culture is incredibly tone sensitive – a tone that is established by the behavior of leaders. See how the...

    Leadership

    Employee Performance: Dealing with Unspeakables

    In a relationship there are issues that no one wants to talk about. In a professional setting that isn't acceptable....

    Leadership

    Dr. H's Leadership Reading List

    I’m often asked for recommendations as to leadership reading books that I believe are worthwhile. Here are 5 classics...

    active listening

    2 Key Aspects to Active Listening

    Those of you familiar with MindSet training know that we put an emphasis on the skill of active listening. Take a look...

    Leadership

    Rewarding Employee Excellence

    It is human tendency to focus on the failures and poor performance we see. But this is why it's important to focus on...

    Leadership

    Why it's Important to Notice Humble Leaders

    When looking to promote someone internally it's always easy to see those that promote themselves, but you would be...

    Company Culture

    Investing in Company Culture

    A healthy company culture reduces turnover, litigation, and expenses; a dazzling culture increases loyalty, creativity,...

    management

    When it's Time to End Professional Relationships

    When you are faced with ending professional relationships, there are a limited number of approaches that can increase...

    customer service

    Customer Trust: The Right Goal

    Good leaders have a MindSet that sees the achievement of customer trust as a powerful harbinger of business...

    coaching

    Is Executive Coaching Right for You?

    MindSet has had the opportunity to provide executive coaching services to a good number of outstanding leaders. Learn...

    coaching

    Does Employee Coaching Matter?

    Every organization focuses on getting great talent. Dr. H explains why that isn't enough when it comes to exceptional...

    Leadership

    How Leadership Philosophy and Productivity are Intertwined

    MindSet has had the opportunity to provide executive coaching to various outstanding leaders. Here's how we pair...

    management

    Poor Leaders: Just Okay Isn't Enough

    Good may be the enemy of perfect, but it is always the enemy of excellent. In this article we discuss why good enough...

    Leadership

    Leadership Skills: How Coaching and Parenting Go Hand-in-Hand

    Leadership takes two important pieces - coaching and parenting. Read more about what each aspect of these leadership...