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Culture & Leadership Resources

Create Better Culture. Build Better Business.
    Leadership
    Ask Around

    Want to know how your staff is performing? Oftentimes, as a leader, you aren't getting the full picture. Ask around and...

    Leadership
    The Virtue of Impatience

    Patience is a virtue, but so is impatience. In fact, it's a key aspect that helps leaders take action. See why and how...

    Company Culture
    Want the Full Employee Performance Picture?

    Are you getting the full employee engagement picture? Chances are you're not. The best thing to do is get feedback from...

    professional development
    What You Need to Know for Job Interview Success

    What can you do to ensure you have a successful job interview? MindSet lays out two key factors you should be...

    Leadership
    What Every New Manager Needs to Know

    Learn more about what new managers need to know while getting the inside scoop on our exclusive leadership propel...

    Business
    Check Your Premises

    Good decision making requires the maintenance of rational thought - especially in business. So, the question remains,...

    Leadership
    Productivity – Some MindSet Thoughts

    Is your personal productivity lacking? MindSet takes a dive into how you can improve productivity for yourself and...

    professional development
    Dear Seeking Wisdom

    See how one advice column can help you better understand what it means to treat your staff well and be more successful...

    Company Culture
    So You Have A Culture Code, Now What?

    Your company created a culture code. But, are you putting in the work to ensure it is being implemented? If not, what's...

    Leadership
    How Do You Listen?

    As a leader it is your job to support and hear those around you. But, how do you listen? Is it to win an argument, or...

    professional development
    Dr. Laura & The Pursuit of Clarity

    Be clear and well understood is important both is writing and spoken communication. Here's why sometimes it's best to...

    Business
    A Huge Deal: Crap Detection

    Recognizing and discerning when a person is talking 'rot' can make all the difference when it comes to business. Learn...

    Company Culture
    Survey Data Shows Higher Employee Morale During...

    When it comes to COVID-19 there are many unanswered questions when it comes to the workplace. So, MindSet decided to do...

    Leadership
    Keep Hope Alive

    During these times, the phrase of keep hope alive means more than ever. From leaders of history to today's community,...

    management
    How to Manage Remote Employees

    Managing remote employees can be tough even for more seasoned supervisors. Take a look at what areas you should be most...

    Company Culture
    How to Work From Home: 9 Tips for Employees

    Wondering how to work from home for the first time? See what it takes to be productive and efficient without going...

    Leadership
    Leading Through Scary Times

    See what needs to be done when it comes to providing leadership through scary times when it comes to yourself, family,...

    sales
    Sales Best Practices – Making it Simple

    Sales best practices made simple. Follow these two pieces of strategy to sell more and grow your business. Our advice...

    Leadership
    Achieve Team Leadership with A Common Vision

    Many companies seems to select leaders by dumb luck. But team leadership selection should be thoughtful and...

    performance reviews
    The Magic Employee Feedback Ratio

    When a 2:1 positive to negative employee feedback ratio is maintained, it is quite remarkable how open individuals will...

    professional development
    Professional Development: Changing Your Behavior

    When your goal is behavior change for professional development, consider how you can remove roadblocks before trying to...

    customer service
    Customer Service: Tale of the Lost Wallet

    What do a lost wallet and customer service have in common? Turns out, quite a lot. See how one circumstance can make...

    Leadership
    Why You Need to Have Less Accommodation for Poor...

    Just because the poor leaders in your organization may not want to hear true critisism or advice, doesn't mean you...

    MindSet Video
    YP Summit Negotiation Tactics [Video]

    Want to earn an extra $200,000? Then Blake and Brett have you covered in this keynote from the 2018 YP Summit by the...

    Company Culture
    Chief Culture Officer: Lasting Impact or Passing...

    Chief Culture Officers are a new and exciting trend! However, you need to do a few things right to ensure they can make...

    coaching
    How You Can Overcome Catastrophizing

    One of the reasons leaders don't make bold moves is parlayzation from fear, including by catastrophizing. Today we look...

    Leadership
    Followship: The Secret to Leadership Success

    What is the cause of true leadership success? Today we'll examine why that ideal needs to go both ways to be truly...

    Company Culture
    Converting Cosmos: Creating Prideful Employees

    Successful cultures embody all for one, one for all, but they didn't always start there. Today we examine how being...

    Company Culture
    Company Culture Insights that Really Matter

    Startups are often held up as leaders of company culture with examples of free beer. Truth is, beer doesn't cultivate...

    Company Culture
    Seeing Opportunity by Evaluating Culture Health

    The enjoyment of time is influenced by the quality of the humans we surround ourselves The same can be said for your...

    Leadership
    Consistent Leadership: The Foundation of A...

    Consistent leadership is the key to the foundation of a successful culture, but how does your business ensure this...

    MindSet Video
    How to Build a Phenomenal Mentorship Program...

    Mentorship is vital for helping any talented employee grow into a true star. Crucial to this effort is the structure of...

    hr
    What HR Leadership Should Look Like

    We have long had a MindSet called The Prime Directive for HR Leadership, which is to attract, build, motivate, and...

    MindSet Video
    Best Predictor of Getting A Great Supervisor...

    What's the best predictor of getting a great supervisor? Find out what Dr. Hoogeveen says and how you can implement it...

    recruiting
    The (Not So) Secret to Attracting and Engaging...

    Millennials have been the topic of near-breathless conversation and speculation and for business leaders, it is a...

    Company Culture
    Stupid Idea - Let's Have Lunch [Video]

    Conflict is crucial for a company to excel - but can hurt a culture. In this video we examine how to have positive...

    MindSet Video
    Don't Just Acknowledge Mistakes - Fix Them!...

    All employees mess up from time to time; but when they do, great leaders don’t allow them to simply acknowledge...

    MindSet Video
    How to Build A Positive Culture [Video]

    Building a positive culture is crucial for any company to succeed. This video has one tip any leader can use to start...

    MindSet Video
    My Most Important Hire? A Terrific HR Leader...

    If Dr. Hoogeveen were to come back as a CEO, his first hire would be a terrific HR Executive.  In this video he...

    MindSet Video
    Breakthrough the OK Plateau [Video]

    Being competent is easy, but pushing through the OK plateau to is difficult. In this video Dr. Hoogeveen discusses the...

    MindSet Video
    The Pride is in the Details [Video]

    Employee pride is incredibly powerful in a business but sometimes hard to measure. In this video Dr. Hoogeveen discuss...

    MindSet Video
    The Fight for the Silent Majority [Video]

    Leaders have times when employees are poor-performers. In this video we explain how leaders can tilt the scales in...

    MindSet Video
    Determination on Termination [Video]

    Termination is one of the most serious things a company can do and should be done compassionately for the employee....

    MindSet Video
    How Adversity can Help your Business [Video]

    Every business faces adversity, but great leaders use it to maximize their team's and their star's growth. How? Watch...

    MindSet Video
    Career Ladders: Keep Your Star Players in the...

    Dr. H talks about how to keep your stars engaged with the help of career ladders when they're best fit is on the...

    performance reviews
    Performance Reviews: 3 Orientations to Know About

    See what you can do to enhance performance reviews for yourself and your employees with the help of these three key...

    MindSet Video
    Focus on Recruiting Not Interviewing [Video]

    Finding talented employees is hard - so stop making your candidate pool small. We discuss how employees can help you...

    MindSet Video
    Talk to Your Team About Poor Performers [Video]

    Criticising in private shouldn't be apart of your review process. Instead, you need to acknowledge poor performers....

    MindSet Video
    One Easy Way to Start Building Pride [Video]

    Building pride in a culture is immensely powerful. But how do you build pride? In this video Dr. Hoogeveen covers one...

    MindSet Video
    Why Humility Doesn't Disqualify Potential Leaders...

    Sometimes great leaders are charismatic. But if you only see charisma, you are missing scores of terrific potential...

    MindSet Video
    Why Fairness Matters As A Leader [Video]

    Each employee is unique, so why treat them all the same? In this video Dr. Kim Hoogeveen takes a look at why great...

    active listening
    Active Listening Tips: The Power Paradox

    Active Listening tips are a critical skill a leader needs to succeed. However, senior leaders are generally worse at...

    MindSet Video
    3 Steps for A Great Company Culture [Video]

    Sometimes company culture is more complicated than it needs to be. Follow these 3 steps to see what you can do to...

    active listening
    Active Listening Tips: Empathy First

    Are you good at active listening? How you respond to the feelings of others may be the answer. Check out these active...

    MindSet Video
    MindSet in Action: Negotiation Tactics [Video]

    MindSet presented at the YP Summit recently on Negotiation Tactics and what you can do to get the sale. Watch the video...

    MindSet Video
    One Management Tip You Should NOT Follow [Video]

    Managers from the 1950s got certain things about leadership right, but they got this piece of management tips wrong....

    Leadership
    5 Characteristics of High-Performing Executive...

    How well are your executive teams functioning? Check out these 5 characteristics you need to be aware of when it comes...

    MindSet Video
    How to Choose A Good Leader [Video]

    How organizations choose their leaders says a lot about the true success they will achieve. Learn how to choose a good...

    Leadership
    Leadership Doesn't Have to be Complicated

    The complexity of a leadership resource doesn't always mean that the information being given is worth anything. Learn...

    MindSet Video
    The Best Way to Hire Talent [Video]

    Great businesses are built by great talent. The problem? How do you find the very best talent out there? Take a look at...

    MindSet Video
    What is A MindSet? [Video]

    Want to know more about what is a MindSet and how you can apply it to your business practices? Watch this video to see...

    Leadership
    Why Leaders Need Intellectual Humility

    Great Leaders know that they aren't always right and in this blog we dig into why intellectual humility is crucial for...

    Leadership
    Frequent Leadership Mistakes: A Chilling Tale

    It's cold, and your employees suffer the most due to policies and lack of concern. However, this is a great opportunity...

    management
    6 Causes of Corporate Management Stupidity

    When it comes to leading humans, corporate management can do stupid things. Today we'll look at why that happens and...

    Leadership
    Leadership Thoughts from Rome

    MindSet founder Dr. Kim Hoogeveen visits Rome to talk leadership and company culture. But, he also learned a few...

    customer service
    How Chick-fil-A Exceeds at Customer Service

    Not every company is able to exceed exceptional customer service, but Chick-fil-A is one of them. See how they make it...

    Leadership
    Employee Success – The Simple Path

    Learn more about the simple path you can take to ensure employee success for your organization. Here is what you need...

    Company Culture
    Healthy Company Culture: How You Can Help

    When it comes to building up a healthy company culture, pay attention to how your employees respond. Here is what they...

    Company Culture
    Bad Employees: Recognizing Zombies and Cowards

    Providing great staff with great staff is a necessity that is often overlooked. See why ensuring your staff is free of...

    Leadership
    How Husker Nation Utilizes Great Leadership

    See how the coaches of Husker Nation football utilize leadership practices and how you can implement them within your...

    Company Culture
    Easing Employee Anxiety and Fears in the Workplace

    While many people like to scare themselves during Halloween for fun, many companies "enjoy" work-related employee...

    Leadership
    MindSet Survey Trends to Be Aware of

    Our MindSet survey has been successful with multiple clients. Across these engagements we have seen some trends that...

    Leadership
    How Mindfulness Helps Your Business

    Your life will be enriched if you notice the remarkable things and people who are around you every day. Embrace...

    Leadership
    Understanding Better Leadership Practices

    Many of us are obsessed with numbers, but when it comes to creating great leadership practices it takes more than just...

    recruiting
    Get Serious When Recruiting Talent

    What MindSets do you need when it comes to recruiting talent? Be assertive, be passionate, and create a great company...

    customer service
    Getting to the Essence of Customer Satisfaction

    Many companies that previously relied on detailed questionnaires to measure customer satisfaction are learning that it...

    Leadership
    Employee Growth: Pushing Past Resistance

    MindSet encourages leaders to use their influence to help employee growth in such a manner as to foster greater success...

    Leadership
    Employee Performance: Creating A Winning...

    Yyou need two things for your business: high standards & consistency. Here's how to ensure you implement this winning...

    Remembering Dr. Roger Fransecky, a great friend and colleague.

    Company Culture
    Workplace Culture: Understanding the Business...

    Workplace culture is incredibly tone sensitive – a tone that is established by the behavior of leaders. See how the...

    Leadership
    Employee Performance: Dealing with Unspeakables

    In a relationship there are issues that no one wants to talk about. In a professional setting that isn't acceptable....

    Leadership
    Dr. H's Leadership Reading List

    I’m often asked for recommendations as to leadership reading books that I believe are worthwhile. Here are 5 classics...

    active listening
    2 Key Aspects to Active Listening

    Those of you familiar with MindSet training know that we put an emphasis on the skill of active listening. Take a look...

    Leadership
    Rewarding Employee Excellence

    It is human tendency to focus on the failures and poor performance we see. But this is why it's important to focus on...

    Leadership
    Why it's Important to Notice Humble Leaders

    When looking to promote someone internally it's always easy to see those that promote themselves, but you would be...

    Company Culture
    Investing in Company Culture

    A healthy company culture reduces turnover, litigation, and expenses; a dazzling culture increases loyalty, creativity,...

    management
    When it's Time to End Professional Relationships

    When you are faced with ending professional relationships, there are a limited number of approaches that can increase...

    customer service
    Customer Trust: The Right Goal

    Good leaders have a MindSet that sees the achievement of customer trust as a powerful harbinger of business...

    coaching
    Is Executive Coaching Right for You?

    MindSet has had the opportunity to provide executive coaching services to a good number of outstanding leaders. Learn...

    coaching
    Does Employee Coaching Matter?

    Every organization focuses on getting great talent. Dr. H explains why that isn't enough when it comes to exceptional...

    Leadership
    How Leadership Philosophy and Productivity are...

    MindSet has had the opportunity to provide executive coaching to various outstanding leaders. Here's how we pair...

    management
    Poor Leaders: Just Okay Isn't Enough

    Good may be the enemy of perfect, but it is always the enemy of excellent. In this article we discuss why good enough...

    Leadership
    Leadership Skills: How Coaching and Parenting Go...

    Leadership takes two important pieces - coaching and parenting. Read more about what each aspect of these leadership...